FAQ

Get quick answers to questions you have about The Next Generation of Silver - Julia Moss Designs custom coloring service, here!

FREQUENTLY ASKED QUESTIONS

ARE THE PIECES FOOD SAFE?

JMD offers a FDA approved white and black food safe color. If you are having your silver PowderColorized™ and wish to put food directly on your piece, this is a great option.

CAN JMD PIECES GO IN THE DISHWASHER?

To preserve the finish, hand washing and hand drying is recommended. Do not microwave or use in the oven, refrigerator or freezer. As durable and scratch resistant as they are, these pieces are not indestructible. If the surface becomes chipped, do not use for food.

CAN THE PowderColorized™ PROCESS BE REVERSED?

The Powdercolorized process cannot be reversed.

DOES THE VALUE OF MY SILVER CHANGE AFTER IT IS PowderColorized™?

If your silver holds a financial value over a sentimental value, then yes. The purpose of The Silver Program is to breathe life and color back and you make it come alive.

WHAT PIECES WILL NOT WORK?

Items like a hairbrush, hand mirror or a piece with glued in glass are examples of items that will not work. Typically any piece with a non-removable attachment that is not silver. 

IMPORTATNT DISCLAIMER: JMD is not responsible for any breakage, melting, or any form of damage as it is impossible to predict what will occur during the PowderColorized™ process. We take extreme care in handling your pieces, and treat them as if they were our own Grandmothers’. Due to the age and delicacy of some pieces, breakage can occur. Cleaning products can affect the PowderColorized™ process. It is impossible to know what has been previously used to clean your pieces. They will be accessed when we receive them.The time frame for completion varies with color choice and scheduling. Julia Moss Designs will contact you when your pieces are ready.Payment in full is required prior to service.  •  All sales are final.

 

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Store Hours:

info@juliamossdesigns.com 

Downtown Wayzata Location:

647 Lake St E, Wayzata, MN 55391

(612) 444-8682

Minneapolis Location:

Please visit our Wayzata location through January

Sorry for the inconvenience

Downtown Wayzata

Monday: 10am - 6pm

Tuesday: 10am - 6pm

Wednesday: 10am - 6pm

Thursday: 10am - 6pm

Friday: 10am - 6pm

Saturday: 11am - 6pm

Sunday: 11am - 5pm

© 2019 Julia Moss Designs  

PowderColorized™ is a trademark of Julia Moss Designs